lissn
Student Mental Health
lissn: the first student mental health digital platform and screener for public and private schools
Project
Figma, Miro
Keynote, Teams
Adobe Illustrator, InDesign, Photoshop, After Effects, Premier Pro
In-depth interviews
Microsoft Access, Excel
Usability tests
Competitive analysis
Personas, Journey maps
Wireframes& Prototypes
Tools
Product designer, founder
Product Strategy
UX Designer
Interaction Designer
User Researcher
Business development
Marketing & Finance
Web development, SEO
Project management
My Roles
Links
Challenge
Product Strategy
Research
Wireframes
Design System
Final Prototype
Impact
Challenge
One out of five students aged 11-18 qualify for a serious mental disorder.
Poor mental health decreases important school outcomes, such as academic performance, attendance, and graduation rates.
Product Strategy
Business Model Canvas
Research
(Meet the users)
I started by exploring and documenting the complex educational ecosystem that involves many key individuals.
I interviewed over 25 educational professionals and honed in on 4 main research questions to guide lissn:
How do we prevent student mental health issues?
How do we reliably and empirically screen youth for mental health issues?
How do we create a product for schools to easily screen and track student mental health?
Who are the key stakeholders involved in approving, purchasing, and implementing this product?
Megan, Superintendent
Alexis, Parent
Tom, 6th Grade Teacher
Greg, Principal
For Reference Only
I started by drawing paper sketches for the user flows of the Lissn software.
I then used Figma and worked with software engineers to create a prototype for a survey tool, starting with Excel macros and then using a custom Microsoft Access database.
I tested the prototypes with school staff, parents, and students, collecting feedback through observations, notes, and surveys. I analyzed survey data with SPSS.
I made improvements based on feedback to create the final, intuitive version of the platform.
Wireframes
Design System (Figma)
I created and named separate components for each color, type category, button, app bar, and other visual pieces to maintain consistency throughout designs and make it easy to export for use testing and ease of use for engineering. The design system included:
Colors
Buttons
Typography
Margins and keylines
Dialogues
Lists
Progress Indicators
Toasts (label and action)
Icons
Final Prototype
The final, validated product includes a web and mobile application that allows schools to screen and track student mental health and well-being easily.
The mobile application enables students to complete screening easily and provides quick insights to educators.
The beautiful, intuitive user interface ensures low error rates on the screener as well as reduces confusion around screener results.
Impact
I created a seamless cloud-based digital questionnaire and analytics tool for schools to measure & improve student well-being.
I discovered seven evidence-based student well-being domains and crafted a screener based on these.
I gained insights into perceptions around student well-being in education.
I demoed the product to school superintendents & high-level administrators.
I am currently talking with several schools who are considering implementing Lissn in the upcoming school year.
